Software vs. cars
Here’s a nice little metaphor related to some piece of really expensive software we’ve bought recently. Imagine splashing out on a fantastic car, which is then delivered to your front door because you need ot fast. Nice. The delivery people leave, but only after you’ve found out they forgot to hand you the keys.
Quick call to an apologetic customer support, who send a key after three days, because, after all there’s a week-end in between. Would have been nice to do loads of driving.
Then you find out they’ve delivered the wrong key.
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